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GPSolo eReport

GPSolo eReport May 2024

TAPAs: Choosing the Right Law Practice Management Software - A Guide for 2024

Jeffrey M Allen and Ashley Hallene

Summary

  • Legal practice management software streamlines law firms’ daily workflows and operations, allowing lawyers to better manage cases, contacts, calendars, documents, tasks, billing, and more. 
  • Lawyers should select the software that best fits their needs, whether they prioritize comprehensive management, client communication, or advanced reporting. 
  • Current offerings include those from MyCase, CosmoLex, Clio, CARET Legal, and PracticePanther.
TAPAs: Choosing the Right Law Practice Management Software - A Guide for 2024
Kseniya Ovchinnikova via Getty Images

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Legal practice management software streamlines law firms’ daily workflows and operations, allowing lawyers to better manage cases, contacts, calendars, documents, tasks, billing, and more. If you’ve been practicing for a while, you already use some form of this system, whether it’s a comprehensive suite or a collection of temporary fixes. Over time, established systems may not meet current needs or technology standards. For instance, PCLaw announced the discontinuation of support for older versions as of December 31, 2023, leaving those versions without updates or customer support. This situation might motivate even those resistant to change to switch systems, emphasizing the importance of pricing, features, and usability in choosing the right software.

Tip 1. The Case for MyCase

Solo or small firm lawyers might choose MyCase (plans ranging from $39 to $99 per user per month) for its comprehensive case management capabilities, strong client communication tools, and efficient billing system. These features boost caseload, improve organizational efficiency, and ensure faster payment processes. MyCase incorporates artificial intelligence capabilities in its software with the addition of MyCase IQ. This feature automates routine tasks such as document summarization, allowing solo lawyers to quickly review and understand case documents without manually sifting through pages of information. For instance, a solo lawyer dealing with a large volume of legal documents can use MyCase IQ’s document summarization feature to get concise summaries, making it easier to prepare for cases or meetings by focusing on key points without the need to read every document in detail. This can save significant time and improve the efficiency of legal document management.

Tip 2. Soaring with CosmoLex

A solo or small firm lawyer might prefer CosmoLex ($89 per user per month billed annually, $99 per user per month billed month-to-month) over other solutions for its comprehensive integration of legal billing, payments, and both trust and business accounting within one platform, eliminating the need for separate accounting software such as QuickBooks. CosmoLex centralizes case-related information and financial transactions, simplifying management and streamlining operations. This unified system benefits those seeking efficiency without juggling separate software for accounting and case management. CosmoLex has not yet introduced AI features or capabilities.

Additionally, CosmoLex offers more than 100 reporting options for analyzing firm performance, such as financial tracking, productivity analysis, and client management. Reports like these can come in handy when you look for ways to improve your practice. For example, a solo law firm might use profit-and-loss reports to understand revenue versus expenses, identifying areas where costs can be cut or where to focus marketing efforts for better client acquisition. By analyzing these reports, the firm can strategically adjust operations, improving profitability and efficiency.

Tip 3. Curious about Clio?

The law practice management suite from Clio (plans range from $39 to $139 per user per month) stands out for solo and small firm lawyers for its comprehensive case management system that integrates billing, client intake, and document management in one user-friendly platform. It offers seamless integration with more than 250 third-party applications, ensuring flexibility and efficiency. The platform is designed to meet the specific needs of legal practices, offering tools to streamline operations, from client onboarding to case closure.

In October 2023, Clio announced Clio Duo, a built-in assistant with proprietary AI technology that is designed to unify Clio’s cloud-based legal software offerings, starting with Clio Manage. Clio intends for this to be an AI-powered partner with legal professionals to assist them in making the most of their workday. At the start, legal professionals should benefit from features such as:

  • personalized recommendations to help prioritize efforts for maximum task completion and work efficiency,
  • bill generation based on activities related to a specific client,
  • reminder prompts for pending bill approvals and overdue tasks,
  • matter overviews for improved client communications, and more.

Tip 4. Consider CARET Legal

CARET Legal (formerly Zola Suite; plans range from $79 to $139 per user per month, billed annually) offers a comprehensive solution for solo and small firm lawyers, emphasizing case management, document handling, and integrated billing, accounting, and payments. It provides a secure client communication portal and leverages automation to streamline workflows. Solo and small firm lawyers might choose CARET Legal for its ability to centralize case and financial management in one platform, enhance client engagement and collaboration, and improve document organization and security.

Users can enhance client engagement by leveraging CARET Legal’s secure client portal for direct communications. This portal allows for sharing case updates, documents, and billing information in real time, ensuring clients are well-informed and engaged throughout their cases. By providing a platform for transparent and immediate communication, solo lawyers can improve client satisfaction and build stronger, more trustful relationships.

CARET Legal has added the AI-powered Quick Summary feature to help users digest lengthy documents with concise yet comprehensive summaries. This feature allows users to identify the main points, critical insights, and key takeaways at a glance. Currently, this feature is available only in the Enterprise Plus ($89 per user per month) and the Enterprise Advance ($139 per user per month) plans.

Tip 5. Power Up with PracticePanther

PracticePanther (plans range from $49 per user per month to $89 per user per month) offers an intuitive platform designed to streamline law firm operations, making it appealing for solo and small firm lawyers. It reduces busywork through automated features, such as real-time billable hour logging and automated reminders, enhancing efficiency. It facilitates matter and contact management for seamless communication and collaboration. Moreover, it simplifies invoicing and document creation, streamlining administrative tasks. One automated feature to highlight is automated billing, which allows users to track time and expenses directly within the platform. This can then be automatically converted into customizable invoices. PracticePanther also offers automated reminders for important deadlines, court dates, and follow-up tasks to ensure nothing is missed. These reminders can be customized and set to notify both lawyers and clients, helping maintain timely communications and meet all critical legal timelines.

As AI capability evolves, law practice management solutions will evolve, too. The systems discussed here offer unique solutions to streamline operations, enhance client engagement, and ensure financial accuracy. Lawyers should select the software that best fits their needs, whether they prioritize comprehensive management, client communication, or advanced reporting. Embracing these technologies enables lawyers to focus on delivering exceptional legal services, making an informed choice crucial for future success.

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